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B&B Accommodation Bega

Sapphire Coast New South Wales
Terms and Conditions – 2005


We are a small family operated business dedicated to making sure that all your expectations of your stay at Giba Gunyah are fully met or exceeded.
 
These terms and conditions are designed to make it quite clear, when you do book accommodation with us, the responsibilities we both have. We provide exceptional accommodation in a wonderful environment and we want you to fully understand the nature of your commitment particularly concerning cancellations.

So ... do please read the following material carefully.

Deposits
Accommodation can be reserved by paying a deposit or by payment in full. In either case the booking is confirmed as soon as the electronic payment is recorded through our netbank system or your cheque is banked and debited to our account. The minimum deposit is the equivalent in Australian Dollars of one full night's accommodation or twenty five percent of your total accommodation costs whichever is the greater.    This deposit is normally non-refundable.   Depending on the circumstances of your cancellation request, however, the deposit may, at our sole discretion, be transferred to another time or refunded in part or in full.

Payment
Payments may be made electronically, by cheque or money order. Please note that a booking cannot be confirmed until the funds are deposited to our account through electronic transfer or your cheque is cleared. We will provide net-banking details when necessary.

Your final payment may be made at any time and in any event no later than the day of your arrival.

An invoice to a third party for payment of deposits or final payment will not be issued without prior agreement between us and on the understanding that the accommodation booking will not be confirmed until full payment is made. Payment for "extras" such as meals provided at Giba Gunyah or "third party" expenditure by us on your behalf during your stay is expected to be made by cash, card or cheque prior to departure.

Refunds
If a cancellation is received more that one month prior to the commencement of your stay any excess monies paid over and above the minimum non-refundable deposit will be repaid to you. If a cancellation is received inside this period there will be no refund unless we are able to re-let the accommodation, in which case the amount of the non-refundable deposit will be deducted from any monies returned to you. If you cancel by default - without notice - all monies paid by you will be retained by us. If, without prior notice, you spend less time with us than you booked, either because you arrive after the scheduled date of your stay or you leave early, the full cost of the entire stay is payable.

Check-In & Check-Out
Check-in time is normally 2 pm though an earlier time may be arranged depending on the level of bookings at the time. Similarly check-out time is 10 am with a later time possible by agreement. A half-day rate is available by negotiation if you choose to stay beyond noon and the room is not required that evening.

Pets
If you are accompanied by your pet at Giba Gunyah it is essential that you bring your own pet bedding as this is the best way to ensure that your pet is stress free during their stay with us. While pets are very welcome and fenced gardens are provided for their enjoyment it is important for owners to take full responsibility for the safety of their pets. A list of leash-free areas are included on the web site and in the cottage documentation.

  • Dogs and cats, are allowed in the living areas of the cottages, but not on the furniture or in the bedrooms.

  • Pinewood Cottage has separate wood shed for sleeping if your dog is an outside dog. The Stone Cottage has a covered verandah.

  • Dogs may be left in gardens if you wish to go sightseeing without them, and are sure they won’t fret. 

  • Dogs are not to be left inside the cottages on their own.

  • Please remove droppings from gardens before you depart.


Smoking
The cottages at Giba Gunyah are "non-smoking". Smoking is permitted on the verandahs at the Cottages. Ash-trays are readily available at all properties, so please ask for them.

Minimum Booking Periods
At key holiday periods during the year a minimum booking period applies. For example, there is a minimum three-evening booking required at Easter and at all other long or holiday weekends. A 5 night minimum stay applies at Christmas from 23-27 December and over the New Year.

Accidental Damage and Breakage
No one is more tolerant of accidental breakages (glassware, crockery etc) than we are. In a sense, its part of "being on holiday". Damage to furnishings and fittings may well be something else and we reserve the right to charge guests with the costs of replacement, repair or otherwise bringing furnishings and fittings back to the extremely high standard we have set. Indeed it is a condition of occupancy of the Cottage, that guests both report any breakages and/or damage to furnishings and fittings on departure and that they "make good" those items that would leave the Cottages at a lesser standard than when they arrived.

Children
Children are particularly welcome at Giba Gunyah though we do expect parents to ensure that their children look after the cottages in a way that leaves them in as good a shape after the visit as when they arrived.

In the interests of the safety of children staying with us and their enjoyment of the facilities we provide, it is important that parents know that we regard children of all ages are the direct responsibility of the parents in their use and enjoyment of the properties; this will involve a close following of any instructions provided by John and Ros, or other caretakers, at the time of their visit.

Bed Linen and other Items
The Cottages come fully equipped and all that guests need to bring with them is their clothes and something to eat for lunch and dinner. Laundry facilities are available if needed and a good laundrette is available in Bega.

Thank you,  Ros and John

B&B Accommodation Bega Sapphire Coast New South Wales